What Our Customers Think
Had to find a mechanic quickly due to an injection fault with my Renault. Checked on the GoodGarageScheme website and found this was quite close to me, so based on the reviews decided I'd go with Monarch Autos Repair.
I rang and the guy I spoke with booked it in the very next morning. On arriving the next day, they were friendly, polite and helpful - more importantly (as a woman) didn't treat me like an idiot who knows nothing about cars (I don't though :-). I was told that they would have a look and would call when they found out what the problem was.
On calling, they explained clearly what was wrong and the various options available to me and the exact cost of each - with no surprises. They even found out the cost of parts from Renault themselves and then compared them to parts they could get which weren't officially Renault. They seemed honest, and were very helpful in giving me information and letting me choose the option I preferred with no hidden costs.
Excellent garage, really friendly and reliable, also fixed a problem which was caused by another garage, won't take my car anywhere else now!
Brilliant customer service. Very helpful in my enquiries. Top garage!
Excellent, quick and honest service. Charged much less than I might have expected to pay. Will definitely go back, very happy customer.
Excellent service and Excellent communication throughout the whole job of replacing the gearbox and clutch on my Fueldoctor work van.
From someone else within the motor trade I would definitely recommend Monarch Autos as an up to date modern garage that is very clean and extremely professional, Good Guys in my book!
Great service from some very knowledgeable staff... will use again!
A helpful place to go and quite good access.
Great family run garage.
Popped round this morning after a motorbike took my wing mirror off. Steve was so friendly and helpful. I would highly recommend this garage.
Excellent service very helpful and friendly staff would recommend.
Rob and Co have looked after our cars and bikes for a while now. Honest guys, and they do great work. My old car needed some new tyres and brakes to pass its most recent MOT, and they managed to turn it all around in one day at short notice. Great friendly service and knowledgeable.
Great service received today! And they managed to order in parts and competed the job the same day. Such a lovely guy and super friendly!
Absolutely brilliant service from Rob and Steve. Extremely polite, professional and helpful and they never made me feel stupid for asking questions. Done a few repairs for me now at very reasonable prices. Highly recommend!
Rob at Monarchs is highly recommended, the one place I don’t feel like I’m getting ripped off. Friendly and professional, will recommended to friends and family for sure!
Rob is an absolute star! Dropped my car off at 4:15 with a dead battery and within an hour battery ordered, fitted and car ready to pick up! Really saved my life with a week full of appointments and clubs for the kids! Thank you!
Can’t thank the staff enough for the help today with my car. I'm away on a course, they picked the car up, MOTed it and repaired it. Price was fantastic, work is always good. Wouldn't use or trust another garage. Well done and many thanks!